Terms of Use

Template for online sales to consumers in Switzerland and the EU. Fill in the highlighted parts and have it checked by your lawyer before going live, especially the product and age rules for your countries.

1. Scope

These terms apply to all orders placed at this online shop operated by Wild Monkey AG, Zug, Switzerland (see Imprint).

2. Age

Our products contain caffeine and are sold only to adults aged 18 or over. By ordering you confirm that you are at least 18. We may ask for proof of age and cancel orders where this is not given.

3. Contract

The products on our website are an invitation to order. By clicking "Place order" you make a binding offer. The contract is concluded when we confirm your order by email.

4. Prices and payment

All prices are in euros and include VAT. Shipping costs are shown in the basket (free from €60). You can pay by card, Apple Pay, Google Pay or other methods offered at checkout through Stripe, or by bank transfer where offered.

5. Delivery

We deliver within Switzerland, Liechtenstein and the European Union. Delivery time is usually 2–5 working days after payment.

6. Right of withdrawal

As a consumer you may withdraw from the contract within 14 days without giving a reason. The period starts on the day you receive the goods. To withdraw, send us a clear statement by email to info@wildmonkey.ch. We refund all payments, including standard delivery costs, within 14 days of receiving your withdrawal, but may wait until we have received the goods back. You bear the direct cost of returning the goods. Check with your lawyer whether opened, sealed products are excluded for hygiene reasons.

7. Warranty

The statutory warranty rights apply.

8. Use and safety

Use only as described on the package. Max. 3 doses per day. Not for children, pregnant or breastfeeding women, or people sensitive to caffeine.

9. Final provisions

Swiss law applies, without prejudice to mandatory consumer protection rules of your country of residence.

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